warkop Platform Privacy Notice
This page describes what we collect when you use warkop and how we keep that data protected. Our privacy policy applies to all users who register an account, deposit funds, or access our sportsbook (Liga 1, Piala AFF, Premier League), live-dealer tables (blackjack, roulette, Dragon Tiger), slot games, and esports markets on warkop.
We at warkop take data protection seriously. We collect personal information only to operate our platform, comply with regulations, and provide customer support. We do not sell your data to third parties. Your information is encrypted and stored securely on our servers.
Our privacy practices comply with applicable data-protection laws in jurisdictions where we operate. If you have questions about how we handle your data, contact our support team using the channels listed at the end of this notice.
What data we collect on warkop
When you register an account on warkop, we collect your name, email address, date of birth, and phone number. We use this information to verify your identity and prevent fraud. We also collect your payment details—bank account or e-wallet information—to process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet.
We collect identity documents (government-issued ID, proof of address) during our KYC (Know Your Customer) verification process. This is required by anti-money-laundering regulations and helps us comply with applicable law. We store these documents securely and do not share them with third parties except where required by law.
We also collect information about your activity on warkop: your wagers, deposits, withdrawals, bonus claims, and game history. This data helps us calculate your cashback, track your tier progression, and detect fraudulent activity. We retain this information for as long as your account is active and for a period after closure as required by law.
Data we collect on warkop
- Personal information: name, email, date of birth, phone number
- Payment details: bank account or e-wallet information for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers
- Identity documents: government ID and proof of address for KYC verification
- Account activity: wagers, deposits, withdrawals, bonus claims, game history
- Technical data: IP address, device type, browser information, cookies
How we use your data on warkop
We at warkop use your personal information to operate our platform and provide our services. Specifically, we use your data to verify your identity, process your deposits and withdrawals, calculate your weekly cashback, track your tier progression, and manage your account. We also use your information to detect and prevent fraud, money laundering, and other illegal activity.
We may contact you via email or phone to notify you of promotions, bonus offers, account updates, or important service changes. You can opt out of promotional communications by updating your account preferences on warkop. We will continue to send you transactional emails (deposit confirmations, withdrawal notifications, account alerts) regardless of your preference settings.
Our payment processors (the third-party companies that handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive your payment information to process transactions. We do not store your full payment card or e-wallet credentials on our servers. These processors are bound by their own privacy policies and data-protection agreements.
Third-party processors and data sharing
We at warkop work with third-party service providers to operate our platform. These include payment processors, identity-verification providers, and customer-support platforms. We share only the minimum data necessary for these providers to perform their services. All third-party processors are contractually obligated to protect your data and use it only for the purposes we specify.
Our servers may be located outside your jurisdiction. By using warkop, you consent to your data being transferred to and stored in these locations. We maintain security standards consistent with applicable data-protection regulations regardless of server location.
We may disclose your information if required by law, court order, or government request. We will notify you of such requests where legally permitted. We do not voluntarily share your data with law enforcement or government agencies except where compelled by legal process.
Your data is protected by encryption
We use industry-standard encryption to protect your personal information in transit and at rest. All connections to warkop are encrypted using SSL/TLS protocols.
Cookies and tracking on warkop
We at warkop use cookies to enhance your experience on our platform. Cookies are small files stored on your device that help us remember your preferences, keep you logged in, and track your activity for analytics purposes. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device).
You can control cookies through your browser settings. Disabling cookies may affect your ability to use certain features on warkop. We also use analytics tools to understand how users interact with our platform. This information helps us improve our sportsbook, live-dealer tables, slots, and esports markets.
Your rights regarding your data on warkop
You have the right to access, correct, and delete your personal information on warkop. You can update your account details directly in your account settings. To request a copy of all data we hold about you, or to request deletion of your account and associated data, contact our support team.
We will respond to data-access and deletion requests within thirty days. Some data may be retained longer if required by law or for legitimate business purposes (such as fraud prevention or dispute resolution). We will explain any retention requirements when we respond to your request.
If you believe we have mishandled your data or violated your privacy rights, you may file a complaint with the data-protection authority in your jurisdiction. We encourage you to contact us first so we can address your concerns.
Policy updates and contact information
We at warkop may update this privacy policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes via email or by posting a notice on our platform. Continued use of warkop after notification constitutes acceptance of updated terms.
If you have questions about our privacy practices, contact our support team via the Help section in your warkop account. We aim to respond to privacy inquiries within five business days. For urgent privacy concerns, you may also reach out during major events like Liga 1 season peaks, Piala Indonesia tournaments, or around holidays like Idul Fitri and Idul Adha when our support team is fully staffed.